Damaged Deliveries

In the unlikely event that your print arrives damaged, please contact us and provide photographs of the print and the original packaging. We will review the issue and work with you to resolve it as quickly as possible.

Lost or Missing Parcels

If your parcel has not arrived within the expected delivery timeframe, please contact us and we will assist in investigating the issue with the courier.

Please note that tracking information may sometimes show as delivered before a parcel is located, so we recommend checking with neighbours, building reception, or local delivery locations where applicable.

Returns and Exchanges

Due to the nature of artwork and limited edition prints, we do not accept returns or exchanges for change-of-mind purchases.

If there is an issue with your order, please contact us and we will be happy to review the situation.

Cancellations

If you need to cancel an order, please contact us as soon as possible. Once an order has entered production or has been dispatched, cancellations may no longer be possible.

Shipping Address

Please ensure that your shipping address is correct at the time of purchase. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address details provided at checkout.

Import Duties, Charges, Tariffs and Taxes

Any customs duties, import charges, tariffs, taxes, or inspection fees that may apply to international orders are the responsibility of the recipient in the destination country.